This letter is to express my most sincere thanks for your work and service to my “old” Toyota. Avalon. I want you to know that I always felt very confident when I had to take the car in for service that you would do the best job at the most efficient rate possible. You were always honest, up-front and accurate on your estimates. There were never any hidden surprises. Your honesty and dedication to your customer base are second to none.
Having been a single lady for many years, I often found that when I went to a service location for my vehicle, the owners/staff would often try to sell me something I didn’t want or need. I think often they felt I was “just another female who was ignorant of the mechanics,” and they could put something over on me. This was NEVER the case at your shop.
I have very often in the past and will continue in the future to recommend your service centre to anyone who approaches me in that regard. You and your staff have been stellar in carrying out the work I required on my vehicle over the years.
Thank you so much from a very dedicated client.